Privacy Policy – The Flights Guru

Introduction

At The Flights Guru, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, or customer support channels.

By using our website or booking our travel services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal and non-personal information to provide efficient and personalized travel services.

Personal Information

When you make an inquiry or booking, we may collect:

• Full name
• Contact details (email address, phone number)
• Passport and travel information (where required for bookings)
• Payment and billing details
• Travel preferences and booking history
• Special service requests (dietary, accessibility, etc.)

Non-Personal Information

We may also collect:

• Browser type and device information
• IP address and location data
• Website usage patterns
• Cookies and analytics data

How We Use Your Information

We use collected information strictly for travel-related and service improvement purposes, including:

• Processing flight, hotel, and vacation bookings
• Sending booking confirmations and travel updates
• Providing customer support and assistance
• Managing payments and refunds
• Improving website functionality and user experience
• Offering personalized travel recommendations
• Complying with legal and regulatory requirements

Sharing of Information

We do not sell your personal data. However, we may share your information with trusted third parties when necessary to complete your travel arrangements.

We may share data with:

• Airlines and flight operators
• Hotels and accommodation providers
• Cruise and tour operators
• Payment processing companies
• Travel insurance providers (if applicable)
• Government or regulatory authorities (when required by law)

All third-party partners are expected to handle your information securely and only for service fulfillment purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve performance and navigation
• Provide relevant travel offers

You may disable cookies in your browser settings; however, some parts of the website may not function properly without them.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

These measures include:

• Secure servers and encrypted systems
• Restricted access to sensitive data
• Regular monitoring and security updates
• Safe payment processing systems

While we take strong precautions, no digital system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain personal data only for as long as necessary to:

• Complete your travel bookings
• Fulfill legal and accounting requirements
• Resolve disputes or customer inquiries
• Improve service quality

After this period, your data is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data (where legally permitted)
• Withdraw consent for marketing communications
• Request details on how your data is used

To exercise these rights, you may contact our support team using the details provided on our website.

Third-Party Links

Our website may include links to external websites, including airlines, hotels, and travel partners. We are not responsible for the privacy practices or content of these third-party websites.

We encourage users to review their privacy policies before sharing personal information.

International Data Transfers

As a global travel company, your information may be processed or stored in different countries where our partners operate. By using our services, you consent to such international data transfers in accordance with applicable laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, it will be removed promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may reach us through our official support channels.

We are committed to maintaining transparency and protecting your privacy throughout your travel experience with The Flights Guru.