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Terms & Conditions

Welcome to The Flights Guru ("The Flights Guru," "we," "our," or "us"). These Terms & Conditions govern your access to and use of our website, products, and travel-related services. By accessing our website or booking any travel service through The Flights Guru, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please refrain from using our website or services.

About The Flights Guru

The Flights Guru is a global online travel agency offering flight bookings, vacation packages, hotels, cruises, transportation, tours, and other travel-related services. We work with airlines, hotels, cruise operators, destination management companies, and other travel suppliers to provide travel products to our customers.

Acceptance of Terms

By accessing our website, requesting a quotation, making a reservation, or purchasing any travel service, you acknowledge that you have read, understood, and accepted these Terms & Conditions, together with our Privacy Policy and any additional booking conditions provided at the time of purchase.

Booking Confirmation

A booking is considered confirmed only after:

  • Full or required payment has been successfully received.
  • Confirmation has been issued by the relevant travel supplier.
  • You receive a booking confirmation from The Flights Guru.

Until confirmation is issued, pricing and availability remain subject to change.

Pricing & Availability

All prices displayed are subject to availability and may change without prior notice until your booking is confirmed.

Prices may vary because of:

  • Airline fare changes
  • Hotel availability
  • Currency exchange fluctuations
  • Government taxes
  • Fuel surcharges
  • Supplier-imposed fees

The final amount payable will be confirmed before your booking is completed.

Payment Terms

We accept approved payment methods displayed during checkout.

By submitting payment, you confirm that:

  • You are authorized to use the selected payment method.
  • All information provided is accurate.
  • You agree to pay all applicable charges associated with your booking.

Certain bookings may require full payment immediately, while others may require deposits followed by balance payments before departure.

Travel Documents

Travelers are solely responsible for ensuring they possess all required travel documentation, including:

  • Valid passports
  • Entry visas
  • Transit visas
  • Health certificates
  • Vaccination requirements
  • Government-issued identification

Failure to obtain the necessary documentation may result in denied boarding or entry, for which The Flights Guru accepts no responsibility.

Passport & Visa Requirements

Passport validity and visa regulations vary by destination.

Customers should verify current entry requirements with the relevant embassy, consulate, or government authority before traveling.

We may provide general information; however, obtaining valid travel documentation remains the traveler's responsibility.

Changes by the Customer

Any request to modify an existing booking is subject to:

  • Airline policies
  • Hotel policies
  • Supplier availability
  • Applicable amendment fees
  • Fare differences

Some bookings may be non-changeable or subject to additional charges.

Cancellations

Cancellation policies differ depending on the airline, hotel, cruise line, or travel supplier.

Cancellation charges may include:

  • Supplier cancellation fees
  • Airline penalties
  • Non-refundable deposits
  • Administrative charges where permitted by law

Refund eligibility depends entirely upon the fare rules and supplier conditions applicable to your reservation.

Refund Policy

Where refunds are permitted, processing times depend on the relevant supplier and payment provider.

Refunds may:

  • Be partial rather than full.
  • Exclude service fees where applicable.
  • Require processing time beyond our control.

Refunds will be returned using the original payment method whenever possible.

Airline Schedule Changes

Airlines occasionally modify:

  • Flight schedules
  • Departure times
  • Arrival times
  • Aircraft types
  • Routes

Such operational changes are determined by the airline. The Flights Guru will communicate significant changes when notified by the supplier but cannot guarantee airline schedules.

Hotels & Accommodation

Hotel descriptions, ratings, amenities, photographs, and facilities are provided by the accommodation providers.

Actual room allocation, views, bedding configuration, and available services remain subject to the hotel's operational policies.

Tours, Cruises & Activities

Tours, cruises, transfers, excursions, and activities are operated by independent suppliers.

Availability, operating schedules, inclusions, and itineraries may change due to weather, safety considerations, local regulations, or operational requirements.

Customer Responsibilities

Customers agree to:

  • Provide accurate booking information.
  • Review confirmation documents carefully.
  • Comply with airline and supplier policies.
  • Arrive at airports within recommended check-in times.
  • Respect local laws and customs during travel.

Failure to comply may affect your travel arrangements.

Special Requests

Requests such as:

  • Accessible rooms
  • Dietary requirements
  • Adjacent rooms
  • Seating preferences
  • Special assistance

will be forwarded to the relevant supplier but cannot be guaranteed unless confirmed directly by that supplier.

Limitation of Liability

The Flights Guru acts as an intermediary between travelers and independent travel suppliers.

We are not responsible for:

  • Airline delays or cancellations
  • Weather-related disruptions
  • Government restrictions
  • Natural disasters
  • Strikes
  • Supplier insolvency
  • Lost luggage
  • Personal injury
  • Acts beyond our reasonable control

Our liability is limited to the extent permitted by applicable law.

Force Majeure

We shall not be liable for failure to perform any obligation due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Pandemics
  • War
  • Civil unrest
  • Terrorism
  • Government actions
  • Airport closures
  • Extreme weather
  • Transportation disruptions

Intellectual Property

All content available on this website, including text, graphics, logos, images, videos, icons, trademarks, and website design, is the property of The Flights Guru or its licensors and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is prohibited without prior written consent.

Website Use

Users agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to systems.
  • Interfere with website functionality.
  • Upload malicious software.
  • Submit false booking information.
  • Infringe intellectual property rights.

Violation of these terms may result in restricted access to our services.

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how personal information is collected, processed, stored, and protected.

Third-Party Suppliers

Travel products are provided by independent suppliers operating under their own terms and conditions.

By completing a booking, you also agree to comply with the applicable terms of airlines, hotels, cruise lines, transportation providers, and other travel partners.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States of America and, where applicable, the laws of the State of Delaware, without regard to its conflict of law principles, unless otherwise required by applicable consumer protection laws.

Changes to These Terms

The Flights Guru reserves the right to modify or update these Terms & Conditions at any time. The revised version will become effective immediately upon publication on this website unless otherwise stated.

Contact Us

If you have questions regarding these Terms & Conditions or require assistance with your booking, please contact The Flights Guru through the contact details provided on our official website.

We are committed to providing clear information and responsive customer support throughout your travel experience.

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